BYOD: Consumer mobility in the workplace

Screen Shot 2015-11-13 at 10.20.17 AMMobile technology has revolutionized the way we live, play and work. Consumer mobility trends have taken the enterprise by storm. Most employees use their mobile devices for work-related purposes throughout the workweek and frequently during the weekend. More and more businesses, educational institutions and healthcare organizations are investing large percentages of their IT budgets on mobility initiatives. Organizations may choose to provide mobile devices, which costs more but provides high levels of control and security, or institute bring your own device (BYOD) programs, which are cost-effective but more complex to administer. Whichever model they choose, organizations must develop solutions for such challenges as
device management, end user experience, mobile applications, scaling and security.

How to Support 24/7 Government

Screen Shot 2016-05-13 at 10.08.13 AMThe days of a 9-to-5 Monday-through- Friday government are far behind us. New service delivery models such as one-stop and smartphone-enabled Web portals, self-service apps and employee mobile devices enable today’s governments to operate 24/7 by improving efficiencies and access to information and services. Emerging technologies hold the promise of enabling continuous monitoring and automation, allowing governments to respond to constituent needs more effectively, without requiring human involvement.

Data from the Center for Digital Government’s (CDG) 2014 Digital States Survey finds the basic infrastructure and technologies that support 24/7 government — such as online payments and mobile-friendly or responsive websites — are commonplace. Additionally, 24/7 government is ubiquitous — it’s working, and it’s working well. Eighty-eight percent of citizens polled in another CDG survey say online government services are easy to use, while 87 percent of business owners and managers say they make it easier to do business with state governments.

Enterprise Mobility in the Public Sector

Screen Shot 2016-05-13 at 10.05.00 AMMobility isn’t a one-off pilot project or a string of siloed initiatives. It’s a mindset, and it requires comprehensive, strategic planning to succeed. Many government agencies are rolling out citizen-facing applications, point projects that improve productivity in field staff-heavy environments, mobile device-friendly websites and other low-hanging fruit deployments. Prodded by Obama Administration mandates to “mobilify” key services and increase the number of teleworking employees, federal agencies are leading the charge. State, county and city governments are not to be outdone — they’re moving towards mobility as well, albeit at a slightly slower pace.