Mobility isn’t a one-off pilot project or a string of siloed initiatives. It’s a mindset, and it requires comprehensive, strategic planning to succeed. Many government agencies are rolling out citizen-facing applications, point projects that improve productivity in field staff-heavy environments, mobile device-friendly websites and other low-hanging fruit deployments. Prodded by Obama Administration mandates to “mobilify” key services and increase the number of teleworking employees, federal agencies are leading the charge. State, county and city governments are not to be outdone — they’re moving towards mobility as well, albeit at a slightly slower pace.
Over the last year and a half, the Center for Digital Government has gleaned a vast amount of advice, wisdom and guidelines from our research surveys and interviews with industry and public sector experts. This Special Report on Enterprise Mobility reviews the research to provide best practices for developing enterprise mobility strategies and managing BYOD initiatives. It also reviews the technology infrastructure and devices that enable enterprise mobility and previews future trends and technologies.